To the Gilpip Homes Team,Heath and Karen Plunket
I would like to share my sincere gratitude and thanks to the whole Gilpip team and give credit where credit is due, in particular David Carter.
David has been instrumental in helping us achieve our desired development and construction on time, on budget and with the best quality you could find
from any new home builder today. The Gilpip team were always available to contact no matter when we needed them or how trivial, going above and beyond when it was neither required nor expected.
It was clear for us after completing our homework with several other builders that Gilpip homes and their sister company Ryehill Design Services were the right choice for our projects and we are happy to say we have never looked back, after not only one successful development but two. The process has been a pleasure, Gilpip homes were able to deal with Council, Town planning, Bushfire management and neighbourhood issues on our behalf, avoiding the need for us to waste valuable time and money with these issue’s.
I am now happy to say Ryehill Design Services and Gilpip Homes have designed and started the construction of our own new home and we look forward to another very successful build with an excellent team.
Dear Gilpip,David & Jenny Goring
We are writing to express our thanks for building our new home in Dromana.
We chose Gilpip Homes over other potential builders because of the <em>personal attention</em> you were able to provide.
We loved the Mayfair from the moment we walked through the door. It was clear the design and layout had been well planned and there was absolutely nothing we wanted to change about it!
From our first meeting with David, we were very impressed by his honesty and down-to-earth approach which made us feel very comfortable in leaving this enormous task in his/your hands.
From the very beginning to the final stages of construction, David, your employees, and your contractors were extremely knowledgeable and helpful in guiding us through every aspect of the building process.
Your attention to detail, customer service, and most importantly customer satisfaction were always evident. In addition, the craftsmanship and quality of work was exceptional.
Each step in the process was well organised and flowed smoothly and efficiently. You shared with us, well in advance, our responsibilities as well as yours to make the construction process move along in a very precise and timely manner.
Your staff and team of workers turned the design and construction process into an enjoyable and enlightening experience.
We took great comfort in the knowledge that you were always available personally to address and reassure any of our many questions and concerns.
Our overall experience with Gilpip Homes was a very positive one and I would have no hesitation to recommend you to family, friends, or anyone interested in building a quality home by a genuine builder.
Hello David,Karen and Mark
Thank you for your email!!
Firstly, an apology to Stacey for not replying sooner! The balcony looks sensational!!
Mark and I are thrilled to be in the new home and certainly enjoying the home and the newness of everything and the view.
The entire experience has been terrific, really. We have learned a great deal about the building process.
We must say to you, Stacey, Peter and all who have helped us along the way; a big thank you. We feel you always have had us first in mind and have been patient, thoughtful and thorough, even though sometimes we felt as if we were making odd requests!
From the outset it has been a pleasure to work with you-we really feel as if it has been a partnership project.
We know the support will continue too.
Feel free to visit us too. Our new home phone number is ********.
Thank you again.
What a week to move! Last week was sunny and no rain, this week we have record rainfalls. Must be the heavens crying because we are at the end of our emails.
Thank you for the final documents. I am also at a loss to see how this happened, but I must admit Ian are I are very happy with the final results, the colours and the look of the house.
We are looking forward to settling in and enjoying it.
We are very appreciative of the professionalism and service given to us firstly by David, then yourself and all the office staff, your great site manager Peter, and the tradesmen.
You have a great team and it is a pleasure to be able to say we have built with you once more.
Hopefully we will not be annoying you with any matters in the future, maybe I will invent one just to say hello.
Thank you once more.
With warmest regards,
Good morning Peter,John and Ruth McIntosh
We have moved in to our new home, so the close contact with Gilpip is coming to an end. Ruth and I would like to acknowledge what a great project it has been. From the first contact with David who guided us through the design and planning phase, to Bill and Rob (and not forgetting Peter) who kept us comfortably involved in construction and handover, to Chrissie for her input and of course to Stacey who batted for us every step of the way – and then some! We would like to thank the whole team.
It was important to us that we were always welcomed on site – something we realise is not always easy to manage. Equally important was the response to our many queries and questions. They were accepted graciously, and dealt with. We were never fobbed-off.
Various friends predicted nightmare scenarios. The reality was a most enjoyable experience.
Thank you all.